PT Bank Seabank Indonesia Medan merupakan bagian dari jaringan operasional PT Bank Seabank Indonesia, yaitu bank digital yang beroperasi secara nasional di Indonesia. Di Kota Medan, SeaBank hadir sebagai bagian dari layanan perbankan modern yang mengutamakan kemudahan transaksi berbasis aplikasi dan teknologi digital.

SeaBank dikenal sebagai bank yang berfokus pada layanan digital, sehingga sebagian besar transaksi seperti pembukaan rekening, transfer dana, pembayaran tagihan, hingga pengelolaan tabungan dapat dilakukan melalui aplikasi tanpa perlu datang ke kantor cabang secara rutin. Model bisnis ini memungkinkan efisiensi biaya operasional sekaligus memberikan kemudahan akses bagi nasabah.

Di Medan, keberadaan SeaBank mendukung kebutuhan masyarakat akan layanan perbankan yang cepat, praktis, dan terintegrasi dengan ekosistem digital, termasuk transaksi e-commerce dan pembayaran online. Dengan sistem keamanan berlapis dan pengawasan dari otoritas perbankan Indonesia, SeaBank berupaya memberikan layanan yang aman dan terpercaya.

SeaBank juga menawarkan berbagai fitur seperti bebas biaya administrasi, suku bunga kompetitif untuk tabungan, serta kemudahan transfer antarbank. Konsep bank digital ini sangat relevan bagi generasi muda, pelaku UMKM, serta masyarakat urban yang mengutamakan efisiensi waktu dan kemudahan akses keuangan.

Saat ini, PT Bank Seabank Indonesia membuka lowongan kerja di Medan, Sumatera Utara untuk posisi berikut ini:

1. Commercial Banking Admin <Silahkan DAFTAR ONLINE>

Job Descriptions :

Assist in coordinating the account opening administration process (Business Entities) for partners or customers of the Commercial Banking Division

Update and coordinate report creation for weekly, bi-weekly or monthly meeting

Track and monitor the Commercial Banking Division’s SOPs and their due dates for review (if applicable)

Coordinate with internal Bank parties for process requirements related to partnership lending acquisitions and document monitoring

Support the team’s daily operations

Requirements :

Bachelor’s Degree from Business, Management, Marketing or other relevant major

Minimum of 1 (one) year experience in banking administration or similar position

Familiar with banking products such as lending & funding and banking related documentation

Familiar with Microsoft Office & Google environment

Good communication, adaptive & eager to learn

Placement in Jakarta/Jabodetabek

2. Asset Recovery, Operations <Silahkan DAFTAR ONLINE>

Job Descriptions :

Implement provisions, policies, and internal SOPs

Carry out administrative activities

Carry out the preparation of reports for internal and external parties

Billing the non-current loan portfolio (NPL) so that it becomes a current loan portfolio from the previous 3-5 collectability

Improving the quality of credit collection accompanied by adequate administration and reporting processes

Prepare reports regarding the implementation and results of billing for troubled debtors

Perform collection of write-off debtors optimally in order to achieve recovery

Provide solutions to problems related to the billing process

Coordinate for accounts related to litigation process

Requirements :

Bachelor’s degree from any major

Minimal 3 (three) years of experience in asset recovery, collections, or relevant position

Able to analyze financial statements (balance sheet, loss/profit, and financial ratio)

Understand the provisions of BI, OJK, and applicable laws and regulations related to bank business activities and processes

Proficiency in document processing tools, data processing, Microsoft Office, and Google Workspace

Placement in Jakarta/Jabodetabek

3. KYC Agent, Operations <Silahkan DAFTAR ONLINE>

Job Descriptions :

Perform a day-to-day due diligence review of prospective customers by confirming KYC data requirements in accordance with the applicable regulations and internal policies

Responsible for collecting and reviewing documents submitted based on a set of guidelines provided

Properly record and maintain documentation of necessary supporting documents

Perform due and timely escalation to the supervisor whenever needed

Perform any other duties relevant to the onboarding process as assigned

Requirements :

Minimum diploma or bachelor’s degree from any major

Has 0-1 year of experience from related field

Must be willing to work in shifting

Willingness to learn and grow, self-motivated, and result oriented

Strong interpersonal, analytical, and communication skills

4. Field Collection Jabodetabek <Silahkan DAFTAR ONLINE>

Job Descriptions :

Prepare a list of debtors before making a visit

Updating all results of debtor visits through daily reports

Follow up on contactable debtors and payment promises

Follow up on debtors who break their promises to pay

Perform billing visits to non-performing loan portfolios under management

Requirements :

2 Years of Experience in Field Collection is preferred but fresh graduates are welcome to apply

Minimum Diploma to Bachelor Degree from any major

Placement in Jabodetabek Area

5. Field Collection Bandung <Silahkan DAFTAR ONLINE>

Job Descriptions :

Prepare a list of debtors before making a visit

Updating all results of debtor visits through daily reports

Follow up on contactable debtors and payment promises

Follow up on debtors who break their promises to pay

Perform billing visits to non-performing loan portfolios under management

Requirements :

2 Years of Experience in Field Collection is preferred but fresh graduates are welcome to apply

Minimum Diploma to Bachelor Degree from any major

Placement in Bandung Area

6. Customer Service <Silahkan DAFTAR ONLINE>

Job Descriptions :

Menyampaikan informasi produk dan layanan bank;

Menindaklanjuti dan menyelesaikan keluhan nasabah;

Melakukan cross-selling produk Bank

Melakukan pengelolaan arsip dan administrasi

Menangani keluhan nasabah dan membuat rekap keluhan nasabah dalam bentuk Microsoft Excel

Mengidentifikasi dan memitigasi potensi risiko khususnya Risiko Operasional pada setiap transaksi yang dilakukan di Customer Service

Melakukan Customer Due Diligence untuk mendapatkan informasi akurat dan relevan mengenai data calon nasabah sesuai dengan data yang disampaikan pada aplikasi pembukaan rekening.

Melakukan Enhanced Due Diligence kepada nasabah berisiko tinggi dengan menambahkan aspek persyaratan atau data yang harus dipenuhi calon nasabah

Requirements :

Minimal gelar Sarjana dari jurusan apa pun

Minimal 1 (satu) tahun pengalaman di bidang terkait

Familiar dengan Microsoft Excel dan mampu mengoperasikan Microsoft Office & PowerPoint

Berorientasi pada pelanggan

Penempatan di Medan